Help Center

What do I do if my car is damaged during transport?

At delivery, inspect the vehicle and if there are any damages, please:
  • Note damages on the Bill of Lading/Vehicle Condition report
  • Get a copy of the delivery Bill of Lading from the trucker
  • Take pictures of the damage (on-site if possible)
  • Contact Montway to request trucker Certificate of Insurance
  • File a claim

Was this article helpful?

Loading...